Project Support & Maintenance Services

Project Support & Maintenance

Reliable technical support and maintenance to keep your software secure, fast, and up-to-date.

Service description

Even after launch, your digital product needs regular care. Our Project Support & Maintenance service ensures your applications continue running smoothly. We handle bug fixes, performance optimizations, monitoring, system updates, and security patches. Our team acts as your on-demand technical partner, proactively addressing issues before they impact users. We also offer monthly reporting, SLA-based response times, and optional development sprints for new features. Your app stays up-to-date, secure, and efficient — always.

Key Features

  • Proactive monitoring & alerting
  • Regular performance optimization
  • Monthly reporting & SLAs
  • Security patches and updates

Service Process

Assessment

Review current system health and prioritise.

01

Stabilise

Patch critical issues and setup monitoring.

02

Optimise

Improve performance and reliability.

03

Evolve

Plan improvements and new features.

04

Service Outcomes

  • Higher stability and uptime
  • Better user satisfaction
  • Lower maintenance burden
  • Faster incident response
  • Improved security posture
  • Continuous product improvement

We build the tech—so you can build the business.

Let’s talk about what’s slowing you down and how we can help.
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